Frequently Asked Questions



How does the live chat work?
First, you need to signup for an account. Then you can add minutes to your account by using your credit card, just click the "Buy Minutes" button in your account window.

After you have at least 10 minutes in your account, you can initiate a private live chat with any reader just by clicking the "Chat NOW" button next to their name. You will be taken to your own private chatroom and your reader will be notified immediately.

When you enter the chat, you can type your first question for the reader so that they will see it as soon as they enter the chat and can begin answering. Once the reader has typed their first message, your chat timer will start. The chat timer will continue counting down until your minutes have exceeded. Once your minutes have exceeded, you have the option to buy more minutes or end the session. The reader will wait up to 2 minutes for you to purchase more minutes. If the chat ends, you can simply re-enter by clicking "Chat NOW" again next to the reader to continue the session.

During your chat, the reader will answer all questions promptly using their special skills. You have the option to end the session at any time you wish and stop your timer from counting down. Remember, you are required to have at least 10 minutes in your account before entering a chat. We feel anything less would not give the reader sufficient time to give you a proper reading.

After the chat has ended you will have a chance to review the reader and you will be returned to the main page of the website.

Please feel free to contact us if you have any more questions regarding how our chat works.
How do I pick a Reader/Advisor?
Each Starz Reader/Advisor has their own profile page containing information about their specialties and style of reading. Browse through a few or many and, considering the questions you have, select a reader who uses the tools that will best give you the information you seek.

Be sure to have your question well thought out and ask it clearly to help your chosen Reader/Advisor connect with you. If, by any chance your reading doesn't seem to suit you, you may notify the Reader/Advisor and terminate the session. Your unused minutes will remain in your account for your use later on.
How do I Add Minutes to My Account?
You can purchase minutes at any time after you have created an account. If your minutes run out during a chat sesion, you will have two minutes to purchase more minutes and return to your chat session before it ends. As of now, we do not track seconds as this complicates our billing process. All minutes will be rounded accordingly.
How Are The Reader/Advisors Chosen?
Reader/Advisors are interviewed and thoroughly vetted before they are allowed to join the Starz Family. Most of them have a great deal of experience and have a proven track record. Their skills have been tested and found to be of the highest quality.

Because of this thorough testing you can be assured that Starz Reader/Advisors are going to give you the very best reading. Their ability to connect with you is paramount and assures that you will have a good experience and get your questions answered.

How Can I Write A Comment About A Good Reading?
Once your reading is finished and you want to praise the Reader/Advisor, you can click the link and write your comments in the pop-up box.

As long as you're logged into your account, you can go back and leave comments if you forgot.

Our Reader/Advisors appreciate knowing what you think of their skills and you help them when others are choosing someone to do a reading for them.

Please be concise and clear with your comments and be sure to mention the Reader/Advisor's name.

How Can I Contact Someone If I Have A Question?
If you have a further question for your Reader/Advisor you can: - Purchase minutes and then go into the room - Click on the link in the Reader/Advisor's profile and be notified when they are next online. - Click on the "CONTACT" link at the bottom of the home page and write your question in the box provided. You will receive a response within 24 hours or less.
What are the different types of Psychic Abilities and Specialties?
Each of the abilities and specialties of psychic advisors on Starz Psychics are explained:

Mediums
A person who is involved in a cooperative effort between a person in Spirit and the person able to communicate with them (the medium).

Tarot Card
An ancient deck of cards made up of 78 cards divided up into the Major Arcana and Minor Arcana which are mostly used for divination.

Channelers
Readers who have the ability to bring in information from the deceased, spirit guides or angels.

Clairvoyant
One who has “clear sight” into the Spirit world and can “see” answers to questions.

Clairaudient
One who has “clear hearing” and can discern messages from the Spirit world.

Spirit Guides
Beings who surround and help us in our daily lives and who can usually be contacted by a Reader.

Oracle Cards
Cards used for divination, fortune telling, astrology and spiritual guidance.

Angels
Beings of Light who surround and protect humankind and can be called upon for assistance.

Astrologers
Practitioners who understand the movement of the planets, luminaries, asteroids and fixed stars in relation to each other to look at a person's talents and look into their future.

Empath
A person with an acute sensitivity who can pick up on another's energy and feelings in order to assist them with a problem.

Crystals
Naturally occurring formations found in the earth that have their own vibration and can be used in divination or healing.

Numerology
The use of numerical sums made up from a date (birth, event, etc.) and then translated into a series of numbers used for a forecast.

Psychic
A person with supernatural mental abilities such as future sight, telekinesis, remote viewing, clairaudience, clairsentience, etc.

Pendulum
A weighted object suspended at the end of a cord or chain allowed to swing freely in order to get a simple answer or direction.

Cartomancy
Ancient art of doing readings with a plain deck of playing cards.

What does Personal Advice Mean?
It seems to be a simple phrase, but it's jam packed with meaning. How many times have you turned to a friend for personal advice? How often did that friend just listen and let you work it out by yourself? How many people do you know who can actually give you good advice? Not many, I'll bet.

However, you are very lucky because you're reading this. It's connected to a wonderful site where you can find skilled, professional Advisors who can actually give you personal advice. Good personal advice.

So take a few minutes and review the bios of our Advisors. Get to know them and choose one who resonates with you. Purchase some time with them and ask your questions. Get that personal advice you so rightly deserve.

From this time forward, you know where you can turn for personal advice and find it... we wish you well.

To start browsing readers, Click Here.


Where do tarot cards come from?
We know very little about the origin of the Tarot de Marseilles, but we can however that the Tarot de Marseilles deck appeared in France during the reign of King Charles VI. When Charles was declared insane, he was locked up in a castle by his wife Isabeau of Bavaria. Odette de Champdivert, his mistress brought him a deck of Tarot cards.

In fact, these tarot cards were composed of 56 paperboard pieces decorated with figures and signs. These cards were used by Saracens in the Middle East. Charles VI asked Jacquemin Gringonneur to redraw the figures in order to make them look prettier. Some claim that the first illuminations of the cards appeared in Italy but the work of this artist is listed for payment in the journal of Charles VI's banker.

The Tarot we talk about here was not a divination Tarot but a card game; which still exists and is still used in Mediterranean countries. Although opinions are divided and the experts seldom agree, the Divinatory Tarot de Marseilles was born from this game.

Twenty-two major arcana were associated to the fifty-six basic cards (minor arcana). These major arcana are more often used than the minor arcana. The graphics of the Tarot de Marseilles look medieval and reflect the ideology of that time when people sought perfection in medieval icons.

Advisors who use Tarot: StarzAmbercat, StarzAngel, StarzEffieK, StarzGnosis, StarzIndigo, StarzMarie, StarzMataya1, StarzOwl, StarzPersey

To start browsing readers, Click Here.