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Audio Chat Help Guide

Starz Psychics now offers Audio Chat Readings where you can talk to your advisor through your headset.

Start chatting in just a few steps:
  1. Sign Up for a Free Account
  2. Add Minutes to your Account
  3. Test your Microphone and Headset
  4. Find a Psychic Advisor who has a speaker icon next to their name and click "Chat Now"
  5. Start Chatting!
Tips / Troubleshooting

Requirements
- Requires a Headset or Headphones
- Requires Microphone or Webcam to use as microphone
- Adobe Flash Player Plugin
- While our chat should work with any Internet Browser we do recommend using Mozilla Firefox or Internet Explorer as they tend to perform best with our chat program.

Sound or Microphone is not working
First, test your microphone on Starz Site. Click the Test Microphone button from your account page. After using the microphone test page if your microphone or sound is still not working, please check the device settings on your computer for your speakers and microphone.

Testing your Microphone
Click the Test Your Microphone button on your account page. Make sure to click "Allow" when asked for permission to access your microphone and webcam (currently we do not have any webcam functionality in the site, but the message still mentions a webcam). Then click "record 10 second sample" to start a test recording, talk through your microphone for a few seconds and wait to make sure you hear playback of what you recorded. Click "Save Settings" when done to complete testing. You are now ready to enter an audio chat session.

Which Readers offer Audio Chat Readings?
Look next to the advisor's name for the yellow speaker icon. Those are the advisors who are currently accepting audio chat readings. All other advisors are available only for text-chat readings.

There is an echo during chat session
Some users may experience an echo while using a microphone and speakers versus using a headset. We strongly recommend using a headset to cut out all echo and background noise to ensure the best quality reading. If you're not able to use a headset please make sure speakers are a good distance from your microphone.

There is a loud buzzing sound or hum
This usually occurs when your microphone and speakers are too close to each other. Try moving them further apart for best results. To start browsing readers, Click Here.


If you need additional help, feel free to Contact Support



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